AI phone assistant for the dental practice
The dental nurse is at the chair, the front desk is helping a patient and the phone keeps ringing. The AI phone assistant answers, handles the standard questions and logs appointment requests, so your team can focus on patients.
- Answers 24/7
- Set up for your business
- From €79 per month, excl. VAT
What the assistant helps your practice with
Appointment requests
Check-up, hygienist, rescheduling or cancelling: the assistant notes the name, call-back number and preferred day and time, and passes it to the front desk.
Standard questions
Opening hours, directions, parking and whether you take new patients: the assistant answers based on the information the practice provides.
Pain and emergencies
The assistant does not diagnose. For pain or an accident it follows your own instruction, for example referring to the emergency number or the dentist on duty.
Outside opening hours
In the evening and at weekends callers still reach someone, instead of a recorded message.
What the assistant does
- Answers 24/7, also during treatments and lunch
- Logs appointment, reschedule and cancellation requests
- Answers standard questions about the practice
- Follows your emergency instruction for pain complaints
- Gives no medical advice and does not ask for medical details
- Sends the practice a summary after every call
How it works
Introduction
We discuss your business, the questions you get most often and what you want to receive after each call.
We set up the assistant
We fill the assistant’s knowledge with your information and match the tone and voice. You test it yourself and approve everything.
Forward your calls and go live
You set up call forwarding with your phone provider, for example outside opening hours or when you do not pick up. You keep your own number.
What does it cost?
From €79 per month, plus a one-off €250 setup fee (excl. VAT). The exact price depends on what the assistant needs to do for you. You receive a proposal in advance.
Prefer to call first? +31 6 11188391
Frequently asked questions
What does an AI phone assistant do for a dental practice?
An AI phone assistant answers the practice phone when the front desk is busy or the practice is closed. It answers standard questions, such as opening hours and whether you take new patients, and logs appointment requests with a name and call-back number. The front desk confirms the appointment.
Does the assistant give medical advice?
No. The assistant does not diagnose and gives no medical or medication advice. For pain or emergencies it follows the practice’s instruction, for example referring to the emergency number or the dentist on duty.
Does the assistant book directly into our practice calendar?
By default the assistant logs the appointment request and the front desk confirms it. Whether a direct link with your practice software is possible depends on that software; we look at it case by case.
What about patient privacy?
The assistant only asks for what is needed to call back or make an appointment, such as name, phone number and the reason in general terms. We sign a data processing agreement with the practice and agree in advance which data is recorded and for how long.
Does the patient know they are talking to an AI?
Yes. The assistant says at the start of every call that it is an AI assistant. That way it is always clear to the caller, in line with the transparency rules of the European AI Act.
What does an AI phone assistant cost for our practice?
From €79 per month, plus a one-off €250 setup fee (excl. VAT). The exact price depends on what the assistant needs to do for you. You receive a proposal in advance.
More about data in our privacy statement and the data processing agreement.
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