Phone assistant · Installers

AI phone assistant for installers and plumbers

You are on a roof, under a sink or driving to the next job, and the phone rings. The AI phone assistant answers, asks what is wrong, how urgent it is and where, and has everything ready for you.

  • Answers 24/7
  • Set up for your business
  • From €79 per month, excl. VAT
Sound familiar?

What the assistant helps you with

Faults and leaks

The assistant asks about the problem, the address or postcode and a call-back number. Emergencies get a separate alert, or can be put through to your number by arrangement.

Quote requests

For a new boiler, heat pump or bathroom, the assistant notes what the customer wants, the address and when you can come by.

Standard questions

Call-out charges, service area, opening hours and how soon you can come: the assistant answers based on the information you provide.

After hours

In the evening and at weekends your phone still gets answered. No voicemail, but a complete message ready for the next working day.

At a glance

What the assistant does

  • Answers 24/7, even when you are on a job
  • Asks for the problem, urgency, postcode and call-back number
  • Recognises emergencies and flags them separately
  • Checks whether the postcode is in your service area
  • Answers questions about call-out charges and rates (if you provide them)
  • Sends you a summary after every call
How it works

How it works

Step 1

Introduction

We discuss your business, the questions you get most often and what you want to receive after each call.

Step 2

We set up the assistant

We fill the assistant’s knowledge with your information and match the tone and voice. You test it yourself and approve everything.

Step 3

Forward your calls and go live

You set up call forwarding with your phone provider, for example outside opening hours or when you do not pick up. You keep your own number.

Live demo

Hear it yourself

No need to call: talk to the AI phone assistant of a fictional dental practice right in your browser. Hear how it would sound to your customers.

Try the demo
24/7
Price

What does it cost?

From €79 per month, plus a one-off €250 setup fee (excl. VAT). The exact price depends on what the assistant needs to do for you. You receive a proposal in advance.

Request a proposal

Prefer to call first? +31 6 11188391

FAQ

Frequently asked questions

What does an AI phone assistant do for an installer?

An AI phone assistant answers the phone when you cannot. It answers standard questions, logs faults and quote requests with an address and call-back number, and flags emergencies separately. You call back with all the information at hand.

How does the assistant handle emergencies, such as a leak?

You decide in advance what counts as an emergency, for example a leak or no heating in winter. The assistant asks about it specifically and sends a separate emergency alert. Putting the call through to your mobile or an on-call number is possible by arrangement.

What does the assistant say if someone smells gas?

The assistant gives no technical advice, but refers the caller straight to the grid operators’ national gas and electricity fault line and to 112 in case of danger. We agree this text with you in advance.

Can I keep my own phone number?

Yes. You set up call forwarding with your phone provider, for example when you do not answer or outside working hours. Customers simply call your usual number.

Does the caller know they are talking to an AI?

Yes. The assistant says at the start of every call that it is an AI assistant. That way it is always clear to the caller, in line with the transparency rules of the European AI Act.

What does an AI phone assistant cost for my installation business?

From €79 per month, plus a one-off €250 setup fee (excl. VAT). The exact price depends on what the assistant needs to do for you. You receive a proposal in advance.

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